Tenant Frequently Asked Questions
Can you hold a place before I apply?
No, we must have an approved applicant before we can hold a property.
How old do you have to be to apply?
18 years old
Who needs a cosigner?
Any person with no credit or challenged credit.
How do I pay rent?
You can pay rent online via the tenant portal or you can pay with check, money order or cashiers check in office.
I want to move out, but my roommate wants to stay. What do I do?
Please call the office so we can discuss your options.
Who is responsible for paying for repairs & maintenance requests?
It depends on the damage.
Do I pay first month’s rent and last month’s rent with my security deposit?
No, just your security deposit and first month’s rent.
Is the deposit refundable?
Yes it is; as long as the home is left in the same condition you received it in, minus normal wear and tear.
You have a property I want to rent. How do I apply?
You can apply on our website or in office.
I want to get a pet. What do I do?
You must get management approval before getting a pet of any kind.
My lease expiration is coming and I want to move out. What do I do?
We require you to give us a 30 day notice in writing or via the tenant portal.
Talk to us today. We’d love the opportunity to learn more about who you are, what your investment goals look like, and how we can help you achieve better results with your investment property.
1300 1st St Suite 368,
Napa, CA 94559
CA BRE #02132498